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North & East Housing Association – Tenant Services Officer

We are seeking a flexible, empathetic and self-motivated individual to join us in delivering customer focused services to our tenants.

North & East Housing Association has been involved in social housing provision for some 28 years and currently own/manage some 700 properties in the North and Eastern regions of the country. In 2020 North & East launched its Strategic Plan 2020-2024 containing a renewed vision for the Association and re-affirming its commitment to placing our tenants at the heart of our activities We are committed to the delivery of high-quality tenant and housing services.

We now have an opportunity for an experienced Tenant Services officer to join our existing team within our Dublin office. The Tenant Services Officer will be part of a team that will engage with tenants and relevant stakeholders internally and externally to deliver high-quality tenant services with a customer focus in conjunction with our tenant support desk. You will be responsible for providing a professional service in tenant engagement and arrears management, through establishing strong relationships with individual tenants and your colleagues in North & East.

All staff are based in our Dublin 15 office, however there is a considerable amount of travel involved with the role We can be flexible with the successful candidate in how this is managed.

Interested applicants should submit their CV and a short Letter outlining their suitability for the role to HR@neha.ie by 5pm on Friday 30th April.

Please note that applications without a covering letter will not be considered. Only shortlisted candidates will be contacted.

For more information on North & East, please see www.northandeast.ie

Download the Tenant Services Officer Job Profile below