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North & East Housing Association – Tenant Support Desk Administrator

Are you looking for a career in Housing? Would you like to be part of a dynamic, evolving Approved Housing Body?

North & East Housing Association currently have a vacancy for a Tenant Support Desk Administrator within the Tenant Services Team. North & East Housing Association are based in Blanchardstown, Dublin 15 and have developments in 11 counties including Louth, Monaghan, Meath, Laois, Wicklow and Dublin.

Our Tenant Support Desk is the nexus of our operational services. In this role you will provide first line helpdesk support to, and provide the first point of contact for, a variety of housing management requirements and administration such as rent management, repairs and maintenance provision, and tenant engagement initiatives. With strong administrative skills and customer focus, you will provide a friendly and proactive service to our tenants and conduct an efficient handling of each query and advise tenants of the consequent solution. The role holder will be expected to share our commitment to take all opportunities to enhance services and to provide bespoke responses to individual and local needs.
Hybrid working will be available after 3 months service/induction/training

Tenant Support Desk Administrator Salary Range – €30,255 to €42,255

Click here for a complete job description for the role of Tenant Support Desk Administrator

If you are interested in this role please submit your CV along with a covering letter to hr@neha.ie by 12 noon on Friday 10 March 2023.

If you have any queries around the role please e-mail hr@neha.ie.