Housing Officer, Housing First, Dublin (Full Time)
Description
Housing Officer, Housing First, Dublin
Location: Dublin
Contract: Full Time, Permanent Contract
To apply for this position follow this link here.
The purpose of this role is to work as part of Focus Ireland’s Dublin Housing First Intensive Case Management (ICM) Team to deliver a quality service to our tenants. The job will be based in our local offices working as part of the central property service.
Benefits: 25 days Annual Leave & 3 Concession Days, 7% Employer Pension Contribution, Maternity Top Up 26 Weeks, Tax-Saver Scheme, Education Assistance Policy, Paid Sick Leave policy, Premium rates for unsocial hours
Supports: Employee Assistance Program, Reflective Practice, Supervision, Well being initiatives, weekly team meetings, Housing First training, Therapeutic Crisis Intervention (TCI) training
What you will do:
Housing Management and Administration
- Implement housing management and maintenance policies.
- Ensure tenancy compliance, especially around anti-social behaviour.
- Represent the organisation at RTB hearings when needed.
Rent Collection
- Maximise rent collection, prioritising automated methods.
- Ensure consistency in rent and service charges.
- Manage arrears proactively with support from Services staff.
Management of Void Properties and Vacancies
- Minimise voids and vacancies with transparent tracking.
- Collaborate with Services and Local Authorities for timely allocations.
- Support smooth handover from Development to Property Operations
Management of Maintenance
- Maintain property standards and prepare annual maintenance plans.
- Improve procurement efficiency and value for money.
- Track and report maintenance works; manage budgets effectively.
- Supervise contractors and staff to ensure high-quality repairs.
- Liaise with ICM team on rent arrears and tenant inductions.
- Conduct property inspections and support appliance use.
- Oversee housing health and safety (e.g. fire audits, boiler servicing).
- Maintain accurate records via CRM and Affinity.
- Report any health, safety, or welfare concerns promptly.
What you will need:
- Extensive experience working in a property/housing management department
- Ambitious, energetic and motivated individual
- Must have a solutions focused attitude
- Proficiency in MS Excel, Word and Outlook
- A team player with excellent attention to detail
- Strong communication skills be trustworthy and conduct the role with integrity
- A professional qualification in housing (Desirable)
- Experience in working for a voluntary housing organisation (Desirable)
About us
Focus Ireland Mission:
We are driven by the fundamental belief that homelessness is wrong. Wrong because it is a failure of society that creates victims out of ordinary people and robs them of their potential. Wrong because it can be prevented, it can be solved but is allowed to continue and in doing so, undermines society.
https://www.focusireland.ie/about-us
Focus Ireland currently employs 570 people in various capacities that include permanent, fixed term, full time, part time, and relief.
We aim to create continuous improvement and add value through partnership, integration, accessibility and empowerment of all employees.
What we offer
Top up Maternity Benefit up to 26 weeks
Top up Paternity leave up to 8 days
Education Policy – provision of financial support for upskilling/qualifications
Paid expenses
Cycle to Work scheme
Taxsaver scheme
Annual Leave – 25 days
Concession days – 3 days – Good Friday plus 2 days at Christmas
Defined Contribution – 5% employee contribution and 7% employer contribution
EAP – Employee assistance programme –staff counselling
Death in Service benefit – 3 times salary
Sick Pay Policy
Focus Ireland is an equal opportunities employer.
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