About Cabhrú
Founded in 1965, Cabhrú was created to offer housing in Dublin for older adults who are able to live independently. Over the years, we have expanded and, as of January 2025, we own and manage 174 social housing units—133 in the Dublin City Council area and 41 in Dún Laoghaire–Rathdown County.
As a provider of housing for older people, we are committed to creating age-friendly homes that enable our tenants to remain active members of their communities for as long as possible. We recognise the increasing demand for our services and are dedicated to meeting this need. As our tenants age, we continuously adapt our services to help them maintain their independence.
Cabhrú is currently experiencing significant growth to help address the need for social housing for older people. We have 83 new homes in development and expect to have over 300 homes in the Dublin area by the end of our current Strategic Plan (2024–2029).
With this growth and the increasing regulatory requirements for Approved Housing Bodies, the Tenant Services Coordinator role is vital. This position ensures that Cabhrú remains a supportive and positive place to live, helps tenants sustain their tenancies, and contributes to making our communities welcoming and vibrant.
About the Role
Reporting to the Chief Executive Officer, you will be joining a dedicated and experienced housing and property team that provides professional high-quality supports and services to tenants. You will have responsibility for Tenancy and Estate Management and will be the first point of contact with tenants. You will be providing support and guidance to assist tenants to sustain their tenancies and to promote responsible tenancy conduct for the benefit of all tenants. You will have overall responsibility for the delivery of the Tenant Services function within the organisation.
Click here to download the Tenant Services Coordinator Recruitment Pack
Summary of the Position
As a member of Cabhrú’s Tenant Services Team, you will be responsible for:
- Overseeing and managing all aspects of lettings and allocations of Cabhrú homes, in line with company policy and procedure and the relevant protocols and guidelines laid down by the local authorities we work with.
- Providing support to tenants in all aspects of their tenancy and assisting them in sustaining their tenancy.
- Overseeing and monitoring rental income and in cases where arrears are developing, work with Tenants to develop strategies to recover arrears and avoid further arrears in amassing.
- Overseeing and managing all matters relating to estate management, including dealing with complaints and any cases of antisocial behaviour.
- Managing the Tenant Services Budget.
- Overseeing the delivery of the Tenant Engagement and Communication Strategy, including line management responsibility of the Tenant Engagement Officer.
- Work with and support the Asset Management Function in the delivery of the responsive, cyclical and planned maintenance programme.
Salary
The annual salary for this position is €52K – 60K. Starting salary will be dependent on experience.
Application Process
To apply, you should submit an up-to-date CV showing your full career history along with a supporting letter. It is recommended that the CV and supporting statement/letter are no longer than three pages
Please submit your completed application documents to recruitment@cabhru.ie. Your application will be acknowledged, and you will then receive feedback within 5 working days of the closing date, for applications.
Applications must be received by 12 noon on the 8th December 2025. Cabhrú intend to hold first round interviews week ending the 12th or 19th December 2025. It may be necessary to hold a second round of interviews and Cabhrú will let relevant candidates know as soon as possible.