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Housing Association Performance Management (HAPM) was developed as a pilot project by the ICSH in 2004 to put in place formal performance management practices at a time when the governance and regulatory landscape of the approved housing body (AHB) sector looked very different. Over the years HAPM has grown considerably from that first survey and has provided fascinating data on the management of AHBs for the last 18 years.

As the sector continues to evolve and moves into a new regulatory system, with more formal oversight by a number of bodies, the role of HAPM in demonstrating the excellent management in the sector is no longer as relevant as this fact is demonstrated by AHBs in their reporting to regulatory bodies. The ICSH has therefore decided to end HAPM and these 2021 results will be the final report of the project.

The success of HAPM over the past 18 years has been a result of our members who reliably and consistently provided us with their data every quarter. We would like to sincerely thank all our members who have contributed to HAPM over the years and have allowed us to develop clear pictures of so many elements of the AHB sector as it went through periods of huge transformation and evolved into a dynamic, diverse and thriving voluntary housing sector.

The final HAPM report (2021) is available here: Housing Association Performance Management (HAPM) Report 2021: Final Report Results and Reflections – Irish Council for Social Housing (icsh.ie)