Oaklee – Housing Officer

Oaklee

HOUSING OFFICER

Responsible for portfolio in Dublin / Leinster Region

Based in our Dublin Head Office

37 hours per week

(Monday – Friday) Salary: €53,917 – €60,276

We are committed to an exciting programme of development and expansion within Oaklee and we are now seeking to recruit a number of key positions which will play an integral role in driving our agenda of positive change.

Essential Criteria

• At least 3 years’ experience in Estate/Tenancy Management or Community Work.
• Excellent communication, planning and organisational skills;
• Flexibility relating to demands of the post.
• IT Experience
• Full Drivers Licence.

Desirable Criteria

• Relevant third Level Qualification in a related field.
• Awareness of Housing Policy and Practice.
• PRSI License
• Knowledge of dispute resolution and The Residential Tenancies Board

Key Responsibilities and duties:

1 – Estate Management

• Manage developments in accordance with the Oaklee or Local Authority Estate Management Policy.
• Visit developments as required and complete paperwork.
• Record any incidents of nuisance and complaints and take appropriate action.
• Managing Anti-Social Behaviour and other breaches of tenancy as per the Oaklee or Local Authority Policy.
• Recording and identifying causes of damage to property and ensuring it is reported to the Service’s Centre and to the Gardai.

2 – Community Development

• In conjunction with The Tenant Engagement Officer assist residents to set up appropriate structures to optimise the involvement of residents in their scheme.
• Assist tenants to maximise tenant participation to ensure community integration.
• Make contacts with local community groups to ensure that Oaklee schemes integrate into the wider community.

3 – Office Management / Staff and Service Contractors Supervision

• Liaise with the Personnel Department and Housing Services Manager in the recruitment and induction of new staff.
• Supervise the work of staff you are responsible for, provide support and leadership, and report back to the Director of Housing Operations on issues and concerns.

4 – Lettings

• Manage void properties in accordance with Oaklee Business Plan or PPP requirements.
• Develop and maintain effective relationships with the local authorities in regard to the nomination of applicants for vacant properties.
• Interview and assess applicants and make allocation recommendations to The Housing Services Manager.

5 – Rent

• Manage the computerised rent system per Oaklee or Local Authority Arrears Management Procedures.
• Ensure Rent Re-assessments and tenant change of circumstances are reported to the Finance Department.
• Advise tenants with regard to Rent assessments.

6 – Housing Management

• Utilise the I.T. system for the administration and maintenance of all relevant housing management files
• Contribute to policy formulation and Service Reviews.
• Produce reports as required by The Housing Services Manager on housing management for all developments managed.
• Ensure all housing management and tenant files are updated and maintained.

7 – Out of Hours Response

• Act as Key Holder for alarm activations and respond to emergencies.
• Liaise with staff, contractors, and Emergency Services in relation to emergencies.

8 – Management Companies

• Represent the Oaklee at Management Companies AGM and quarterly meetings.
• Set/Agree annual service charge budgets for Management Company on behalf of the Association.
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Closing date for completed applications is 5pm, Wednesday 30^th October 2024

The link to apply is here.

Please note, Oaklee Housing reserves the right to create a reserve list following the interview process.

NB: The panel may enhance the criteria in order to facilitate short-listing.

“Oaklee Housing is an Equal Opportunities Employer”