Scheme Co-Ordinator – Oaklee Housing

Company Information and Introduction

Oaklee were established in 2001 with a strong social purpose, a charitable ‘not for profit’ status and we continue to work to play a significant role in delivering much needed housing. We are driven by our mission to change people’s lives by providing them with secure and stable homes which enables them to live, thrive and prosper.

Vision: We aim to provide great homes that are of a high quality in safe vibrant neighbourhoods where our customers receive high quality responsive services that meets their needs and expectations through collaboration with our statutory and voluntary partners to respond to housing and support needs by challenging the norm and constantly seeking out ways to improve and innovate.

Oaklee is an approved housing body, a member of the Irish Council for Social Housing (ICSH), and an active member of the Housing Alliance

Job Title: Scheme Co-Ordinator
Job Type: Part-time, Permanent
Department: Housing Operations
Main Scope of Job: Day to day administration/operation of the scheme.
Expected hours: 25 per week
Schedule: Monday to Friday
Work Location: Kildare, County Kildare. In person
Responsible to: Housing Officer
Reporting to Job Holder: Cleaner and Facilities Assistants
Salary: Level 2, Point 1 €31,569 FTE (€21,330 pro rata for this role)

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Key Responsibilities and Duties

Tenancy Management

• To introduce new tenants and prospective tenants to the Scheme and facilitate a viewing of the property and facilities on site.
• To assist the Housing Officer in interviewing nominations to establish their suitability for the scheme.
• To complete an initial assessment to identify medical history and support needs.

Monitor and review tenants needs where appropriate

• Create and implement risk assessments. Ensure that they are followed and updated as required.
• To provide support and guidance to tenants while empowering and enabling them to live independently.
• To visit/check in with tenants regularly, particularly those with high support needs (currently in receipt of a home care package) who are house bound.
• To advise and sign post tenants to appropriate services i.e. Social Welfare Office, Social and Support Workers, Chiropody, GP’s, and any other local services.
• To support tenants in making appointments with external agencies. Engage with relevant agencies to ensure that wellbeing concerns are addressed in a timely manner.
• To liaise with tenants’ families, medical personnel, social workers, care/support workers and any other appropriate services supporting the tenant.
• To deal with emergencies and obtain assistance where appropriate.
• Advise and refer any cases of Anti-Social Behaviour to the Housing Officer to action.
• Create and maintain accurate computer-based tenant records.
• To update and maintain tenant records and advise the Emergency Call Centre of any changes.

Scheme Management

• Maintain close liaison with line management concerning general management, maintenance and security of the scheme.
• Liaise with Property Services and Contractors to report/follow up repairs needed.
• Carry out empty homes’ inspections in conjunction with the Property Services Team.
• Manage facilities at schemes by ensuring stocks are replenished, room bookings e.g. guest rooms and communal rooms for internal or external purposes.
• To organise fire drills, complete weekly testing of the fire alarm and check alarm systems as specified.
• Ensure regular testing and recording of tenants’ emergency call system.
• Ensure the safety of our tenants and buildings. This includes completing scheduled scheme specific checks, Health and Safety checks, testing Fire Alarms, Daily System checks and recording results.

General Duties

• Carry out general administrative duties as required.
• Respond to any complaints and incidents and liaise with the Housing Officer to address these.
• Manage petty cash for the scheme and maintain accurate records of payments.
• Lodging of cash from laundry and guest room bookings.

Key Skills and Competencies

Essential Requirements

• Minimum Level 5 Qualification awarded by the National Qualifications Framework (NQF) QQI in a Social Care area, Healthcare
• IT Literate and good literacy and numeracy skills. Microsoft Office including Word, Excel and Outlook.
• Strong interpersonal and communication/listening skills.
• Clearly demonstrated tenant focused approach.
• Ability to work under pressure.

Experience and Knowledge

• Experience of working with and supporting elderly and/or the vulnerable.
• Experience of working in a care environment.
• An understanding of supporting people with specific needs.
• Understanding and adherence to professional boundaries.
• An understanding of safeguarding responsibilities.
• A working knowledge of health and safety regulations applicable to the role.
• Ability to advocate, advise and support tenants in engaging with external service providers.
• Ability to use initiative, work under pressure and make sound judgements analysing multiple information sources.

Apply Here