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Housing Officer – Peter McVerry Trust

Job title:                Housing Officer

Department:          Housing with Supports

Reporting to:         Manager of Service

Salary:                   €38,906 – €40,547

Hours:                   Full-Time, on-call hours

Location:               Limerick

Role overview

Peter McVerry Trust is a national housing and homeless charity committed to reducing homelessness and the harm caused by substance misuse and social disadvantage.

Our aim is to provide safe secure housing for our tenants and support them to play an active part in their community.

The role of Housing Officer is an essential part of the Housing with Supports Service, allowing us to maintain and deliver a person-centred and high quality service to our clients. 

Responsibilities

The role of Housing Officer will include but not limited to, the following key responsibilities;

To the Manager/Team Leader:

  • To work for Peter McVerry Trust within the authority delegated to him/her by the Manager/Team Leader;
  • Meet with the Manager/Team Leader at regular intervals regarding the progress of his/her work;
  • To assist the Manager/Team Leader in delivering core housing management services to tenants of PMVT and their communities.

To provide direct support to tenants through:

  • Managing your designated schemes/housing units in accordance with the Trusts policies and procedures;
  • Assisting tenants to manage their tenancies with intervention, support and supervision;
  • Providing SLI (Supported Independent Living), TSS (Tenancy Support & Sustainment) services for the initial 6 months at the start of their tenancy;
  • Supporting tenants in managing the payment of their rent and putting supports in place where they are managing rent arrears;
  • When required, providing advocacy and referral to community services to help the tenants integrate into their communities;
  • Engaging in out of hours on call service on roster basis;
  • Liaising with the appropriate agencies to support the ongoing health and well-being of the tenants;

To assist with tenants’ case work through:

  • Communicating with staff of Peter McVerry Trust where relevant;
  • Key-working the tenants (where required);
  • Assisting with resident’s Individual Support Plans (where required);
  • Ensuring that tenants are fully informed about all entitlements and supported to apply for same.

To maintain a safe and healthy living environment through:

  • Adhering to safety and security protocols;
  • Ensuring that health & fire safety checks are carried out on properties on a regular basis
  • Supporting tenants and all key stakeholders with estate management matters;
  • Supporting the tenant to ensure that the environment in which they are living including communal areas, are maintained to a high standard at all times;
  • Advising and supporting tenants with housekeeping needs;
  • Mediating disputes and encouraging co-operation in shared living environments.

To respond to requests for service through:

  • Linking in with other Peter McVerry Trust services, screening and assessment;
  • Communication of information and referral to services where required.

To undertake administrative duties through:

  • Maintaining tenants’ details and documentation on a timely basis. Ensuring that case notes are logged in a professional manner 
  • Rent collection and administration;
  • Actively participating in staff meetings;
  • Providing written reports to the Manager/ Team Leader where necessary;
  • Recording any Incidents / Accidents that may occur.
  • Ensuring that the staff office and staff vehicles are maintained to a high standard.

Change in work programme:

  • It may be necessary, from time to time, for the workload to be re-prioritised to accommodate workloads in other areas of the organization.  Due notice and consultation will be given.

To have a positive and enthusiastic attitude in work:

  • In your interactions with management, staff and participants of the Peter McVerry Trust.
  • In your interactions with external agencies while representing the Peter McVerry Trust.

Other Duties:

  • Undertake any other agreed duties to ensure the provision of the service.

Experience required

Qualifications, Skills and Experience required;

  • Degree level qualification in housing, social care/youth work, addiction studies or related field;
  • Commitment to providing the highest level of service, communication skills– oral, aural and written, openness to change
  • Effective team working, professionalism, respect for others, focus on outcomes, contributing to the prevention and management of challenging behaviour and resilience and positive outlook
  • Hold a full driver license in-date and have access to a car

Other information

• Confidentiality: It is a condition of service that all information obtained during the course of employment, especially with regard to participants affairs is treated with the strictest confidence.

• Equal Opportunities: To implement Equal Opportunities into your daily practice at all times

• Health and Safety: To be responsible for your own health and safety and that of your Colleagues in accordance with relevant PMVT policies and procedures.

• Child Protection: Follow all child protection legislation, regulations, and guidelines including the PMVT Child Protection and Safeguarding Policy.

How to apply

To apply, please download the application form available at pmvtrust.ie/careers and return to recruitment@pmvtrust.ie along with cover letter.

Closing Date for Applications: Friday, 14th August 2026

Peter McVerry Trust is an Equal Opportunity Employer.

Registration Number 412953 | Charity Number CHY7256

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